Jul 30
Automated text reminders should say the business won't see return texts
I have had customers respond to texts asking us to skip or come at a different time but I don't see those
Pending
We have the same problem. Clients text and we do not know they want to reschedule
I have also requested that ZenMaid have a feature where customers can 2-way text when the system sends out appointment reminders or confirmations.
This has been an ongoing issue for years now with no resolution. We have reached out multiple times throughout that time with no real solution other than to add it to the text itself, which cuts down what we can say due to character limits.