ZenMaidZ
ZenMaid
Feb 9

Customer review

It'd be really nice to have a way for customer to review their cleaner and the overall service.
CompletedCompleted

Sep 23, 2024

This is live! Check out your new Service Ratings feature in ZenMaid! https://app.zenmaid.com/ratings

Aug 19, 2023

I solved this nicely with zapier. Once the job is marked complete the client gets a ln automated text message thanking them, it gives them a link should they like to leave a tip (link generated via square) and also gives them a link to our review options. When they click on this they get two options via link tree…. Leave a positive public review via google. Or give us constructive criticism. One is public on google and the other is a google form to give us feedback that is emailed directly to me. Works like a charm

Aug 23, 2023

Jessica Kerski: what app did you use? I’m going to be using square.

Aug 23, 2023

Mae Stewart: Says in her comment she used Square too! :-)

Aug 7, 2023

Yes!! really loving this one as well, hope to see it soon

Nov 8, 2022

Yes do this

Jan 15, 2020

I agree too!

Dec 12, 2019

Agreed, Good Idea!

Dec 7, 2019

good idea

Nov 18, 2019

QDS looks great! But it would be really nice to be able to do this in ZenMaid itself without needing to use another platform.

Apr 11, 2019

Result in growth. Win, win.

Mar 12, 2019

yes x 1000000000000. If I did not have to follow up with clients individually I would save sooo much time! And I would be able to retain clients more easily by identifying who was unhappy and addressing the issue before it turns into a lost customer!

Mar 7, 2019

I agree. Kind of like QDS does. (https://qualitydrivensoftware.com/)

Apr 12, 2019

Yazmin L: We integrate with QDS but we see your point :-)

May 17, 2021

Amar Ghose: QDS looks fantastic. It also costs a weeks wages to have an account for a month 😂