Jan 30
Google review text
I would love it if we could set up an auto text to my Google review page to go out after a customers appointment is completed. I dont think that would be to hard to add.
Completed
Sep 23, 2024
With our new Service Ratings release we've done as close to this as we can. The FTC frowns upon directing folks based on their ratings so we can not offer that. In fact, a competitor of ours is now in a class action law suit for violating this.
Sep 18, 2021
Yes i'd like to do this as well. If a text isn't possible how about an email going out right after job is complete? Because that way most people get push notification on their phone anyway.
Feb 1, 2021
It's not hard but it is expensive. Every SMS template we add at this point will cost us $500 every single month to send out
Feb 1, 2021
Amar Ghose: even if its a wild card?
Feb 1, 2021
@joanne-doran-dust-busters-cleaning-service: It's a new text that we do not currently send out. That's what costs the money, not the wild card
Sep 18, 2021
Amar Ghose: If a text isn't possible how about an email going out right after job is complete? Because that way most people get push notification on their phone anyway. I noticed right now the current follow up email goes after one day.
If anyone is still working on this, I created cards with a QR code to direct clients to leave a review. Our cleaners leave one if they don't see a review has been collected (we track them on their profile). It states on the card "Mention your cleaner's name and they will receive a $25 tip with your name on it! It works!