Feb 18
Send a "Completed" Message
I would love to let the clients know that we are done. Automate is without having to text them from my own phone.
Completed
Jun 17, 2022
Elizabeth Whitley: Yes, you can use this. Just tell your cleaners which clients they can send it to and which they can't :-) Unfortunately it's unlikely that we'll build in some sort of limiter that's used by your office staff but if you want to suggest this as a new feature (create a new feature request on this board) we can consider it if enough others want. Not making any promises though!
Jun 21, 2022
Amar Ghose: It was my understanding that this feature is one that, when turned on, automates for all clients. It was communicated to me that if the feature is turned on in my account, the "Job Completed" message is automatically sent to the client when the employee clocks out of the job, and that the employee does not initiate the sending of that message in the same way they initiate the sending of the OMW message. If the employee does, in fact, initiate the sending of the "Job Completed" message, it is a feature we will be able to use since we will have control over which customers receive it and which do not.
Jun 21, 2022
Elizabeth Whitley: Let me double check with the team on this. We have so many templates these days I might have it confused :-)
Jul 5, 2022
Amar Ghose: Hi Amar - what did your team say about this?
Sep 8, 2022
Following up on this question from June 21.
Jun 4, 2022
This is now live! Announcement post in the Inner Circle here: https://www.facebook.com/groups/ZenMaidInnerCircle/posts/491…
May 16, 2022
Is this finished, yet? Amar Ghose
Mar 10, 2022
Amar Ghose Any updates on this?
Oct 30, 2021
Yes, that would be great.
Jan 8, 2021
This would be a great feature.
Dec 28, 2020
I would love this feature as well. It will definitely help the clients that want to know when we are finished. My techs constantly text me to text the client and it would be easier for it to be sent directly from the app like the OMW text. Thank you!
Aug 20, 2020
We've just agreed to move forward with this - should be live for all of you in the next few weeks! :-)
Sep 11, 2020
Amar Ghose: any update on when this will be completed?
Sep 11, 2020
Kerri Luschen: Work on it has not yet begun. Best guess is next month.
Sep 11, 2020
Amar Ghose: ok. Thank you.
Dec 1, 2020
Amar Ghose: has it begun yet
May 13, 2022
Amar Ghose: Any update on this?
Aug 9, 2020
This would be huge! With COVID, we have clients that leave when we are there cleaning and want us to let them know when we are done. Huge hassle to get a text from each cleaner, stop what I am doing and notify the client. I do not want my employees texting or calling clients from their personal cells.
Feb 27, 2020
If Zen Maid had this 'completed message' built in as a automatic text to customers, this would be a game changer. For both our businesses and clients. Save time for the business and also provide communication to our clients if they're not at home when our cleaners finish.
Jun 7, 2019
This would be great for cleaners to be able to do. We have a couple of clients who require we text after the job so they can rearm their alarm system. This would make that very quick and easy. Maybe have an option to make it automatic when clocking out of jobs or a seperate button similar to the OTW text button. Maybe it could even be enabled or disabled for selected clients.
Feb 24, 2019
I currently text from my phone; being able to 'completed' message form the App would be great
It would be helpful if this feature could be used selectively with desired appointments/clients, similar to the OTW text. We won't be able to use this new feature because it is not appropriate for many of our clients.