Feb 8

Team/business communication

Would be nice to have a messeging system or at least an integration of a chat inside the eco-system of Zenmaid. For employees/managers to talk to supervisors, group messaging, meeting messaging, and or by categories. For employees to clients call or text masking the numbers like Uber does to drivers. For clients same way to let cleaners know specific stuff in short period of time frame E.g. "Don't clean master room. Too messy." (This could also forward to managing team.) Just an idea for better business communication. Sometimes it could get very messy sometimes if using personal stuff and business side at once. I know some people would try and use other apps etc to achieve this but all-in-one it's always nice. At least an integration app (WhatsApp like) would be awesome.

Closed

Apr 1, 2023

(To be clear, we think this is a great idea, but not one we are the best team to execute on)

Apr 1, 2023

This is not something we're going to do as it's just too far outside our area of expertise. Plenty of great tools are focused on doing exactly this for your business and we recommend them (Slack, GroupMe, etc)

Mar 4, 2020

YES! We currently have to use google drive for notes but everyone forgets to check it. Not job notes... but things like announcements... team meeting notes... we have a weekly focus note... just things we want all employees to read.

Feb 24, 2020

This would be so helpful!

Feb 20, 2020

Be great where one job is shared amongst many

Feb 19, 2020

Great Idea.

Feb 14, 2020

I think its a great idea. I am currently looking at using clicksend so my supervisor can send texts to customers and it masks her personal number. Employees are not allowed to text with clients for this reason. I need the communication to be in company only.

Feb 14, 2020

I like the idea of employees and managers/ teams being able to communicate. But I'm not sure how I feel about clients communicating with cleaners. I think it would be to much to monitor and request/complaints should come through the office to make sure the ball isn't dropped on anything and the cleaner doesn't over look a msg or something.

Feb 14, 2020

Great idea

Feb 14, 2020

I believe this could be good, however would messaging app be system wide, for example like all teams can see the 1 message, or would it be messages between team members allocated to a specific job? I think its not necessary that all team members see all messages, if its not related to their specific job, it could just end up taking up their time to check these messages when they should be cleaning.... and also we have a 'no phone while doing the clean' rule, so this would also look bad to the client if they see the cleaner using phones for messages while they should be cleaning.... not sure id go down the line of using this feature?

Feb 13, 2020

I also agree with this because when a client and cleaner need to communicate it should be in a safe environment where their communication is recorded, can be accessed by office personnel for context during disagreements etc. Personal numbers for either should not be available to the client nor the employee.