ZenMaidZZenMaid
Jun 4

Track customers who frequently cancel their regular appointment

Recurring clients who frequently cancel become an issue. They waste valuable time of our cleaners who can't take other jobs. Once you have a certain number of clients it's hard to keep track of clients who are serial cancellers. It would be great for Zenmaid to be able to send a report once a week or once a month with a list of customers who have cancelled and how many times they cancelled. We can then take action and decide whether we should drop those regular clients.
PendingPending
Apr 4, 2023

I think it's a great idea so we can see if we offer a new plan for people who cancel frequently or who we can seamlessly cancel when we need to

Sep 12, 2022

love this idea... seems like it could be a simple report under the report section. all the info is there, the canceled appointments are already registered. all we need is a way to run the report