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Management Requests
We review all suggestions daily to add to our growing to-do list of things for you :-)
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Invoice reminders
I spend so much time re-sending invoices. Can we get invoice reminders? I also charge a late few after 2 days of invoice going unpaid. Is there a way to add on late fees automatically? This would be helpful as I am looking at other options for invoicing that have these features.
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18
Transfer ALL of the booking information to contact info or custom fields or appointment notes.
Or at least give the option to add that info BEFORE the only option of "converting to a lead"/creating the contact because it makes my other automations(using trello for workflow) almost pointless because I have to manually enter all the relevant info twice. Not sure if I'm missing a way to do this because it seems a little strange that it only transfers some of the information like name/phone/address but not the other info like # of beds/baths/sqft etc.
3
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planned
27
Reminder texts to clients for late payments
an automated reminder text/email say 48 hours after payment due to prompt payment
9
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planned
65
record user name when changes are made to history of appointment.
It would be very helpful to see who made changes to appointments. That way I can go directly to that user to answer any questions I may have.
3
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planned
23
Check Box for Work Items on Invoice
Add check boxes for work items rather than having to manually enter them in the description.
2
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planned
10
Reschedule Window: Please add customer's name
Once the window is open, the customer can't be identified.
2
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planned
7
Manage teams schedule in Dispatch View
Add an option to view the Dispatch board by team and reassign jobs to different teams from this board
5
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planned
61
Contract/Terms and Conditions Template or Online Form
It would be really helpful to offer a contract or terms and conditions template to your list of templates or even as an online form for new clients to agree to before service starts. When setting up each client account it would be really helpful to have an alert or checkbox to ensure this is completed/returned ...
23
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planned
309
Ability to add PDF docs to cleaners profile.
2
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planned
28
Customers email & text communications
Need a section on the customer profile to see all the texts and emails sent to that customer, like email estimates, so we don't have to search through today's text and email to find it.
3
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planned
35
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